Shipping and Delivery
Shipping and Delivery Policy
We deliver products Australia wide using a variety of courier services. Please provide a physical delivery address where someone is likely to be available to accept the delivery during business hours. Delivery to PO boxes is not available. Shipping costs are influenced by the size and weight of the product and your location that we need to deliver to, and will be calculated at the time of checkout.
We aim to ship all orders, where products are in stock, within 1-2 business days. Shipping times are estimated at between 1-7 business days depending on your location within Australia and are subject to the limitations of our third party carriers. All risk of loss or damage to the products passes to you
If for any reason we are unable to dispatch your order we will notify you within 2 business days.
At this time Autosphere does not ship orders outside of Australia.
Order Cancellation Due To Error or Unavailability
Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar genuine mistake, we reserve the right to cancel the relevant transaction and offer the product to you again at the correct price and/or with the correct information.
Where your credit card has been charged, we will immediately refund your credit card for the total amount debited. Where a product is out of stock or is temporarily unavailable, we will endeavour to dispatch the product as soon as practical after we receive it from our distributors.
Where a product becomes permanently unavailable, we will cancel the relevant order and where your credit card has been charged, we will immediately refund your credit card for the total amount debited. We will attempt to contact you to let you know before this is to occur.